Onboarding Webinar – LIVE pre-scheduled one-day bootcamp sessions!

 

For dealers who want to expand their onboarding experience to include industry training for ALL of their employees, RDS offers continued LIVE training sessions throughout the year.  These WebEx based sessions are held on the first and third Monday of every month.  Enrolled dealers can have a pre-determined number of employees trained every 6 months for costs as low as $45 per participant.

The one-day – 2.5 hour format includes the following subjects:

  • The evolution of the lift truck industry
  • The dealer/OEM relationship
  • The 5-profit center business model
  • Interdepartmental strengths and challenges
  • Customer applications and sales approach
  • The ITA
  • Primary industry drivers
  • Dealer value proposition
  • Basic leasing and financing
  • Customary rental programs (Rent/Rent, Rent to Sell, RPO)
  • Customary service programs (PM/Lease with Maintenance)
  • Service billing and travel time
  • Warranty basics
  • Counterbalanced vs. Non Counterbalanced
  • Basic operational characteristics
  • Ratings and stability
  • I.C. powered equipment ITA class 1-5
  • Tire types and their role in determining class
  • Fuels and Power trains  
  • Steering Systems
  • Brake Systems
  • Telematics
  • Basic lift truck components
  • Mast types and applications
  • Basic hydraulic functions
  • Hydraulic attachments

For  information on rates, commitments, and details call 209-652-7511