Welcome to Resonant Dealer Services

Welcome to Resonant Dealer Services

The financial facts show, that since the 1980’s most dealerships have depended on their aftermarket departments to keep them profitable. Buzzwords and KPI’s like “absorption”, “effective billing rate”, “labor utilization”, and “inventory efficiency” have played a larger and larger role in ensuring operational solvency.

Industry culture however is a difficult thing to change. Dealers remain unwilling to redeploy resources into the aftermarket segment of their business, because they either “don’t know how” or don’t believe that they can gain significant or sustainable ROI from such measures.

Resonant Dealer Services assists dealers with this necessary shift. The custom designed programs that RDS can install in any dealership, help dealers to fabricate the same type of aftermarket accountability and reporting structures they have in their sales departments.

Day One Delivery Program
This is designed as a minimum 2 day program (for up to 4 CSS representatives) that will include consultation with management staff and ownership. Full details >>

Service Menu Program
The service menu program is primarily for Unicarriers Dealers. This program presentation is designed to be instituted in 3 steps. Full details >>

Incentive Award Program
Cost of this program includes private consulting with management and ownership prior to implementation in order to ascertain the following program parameters for inclusion.
Full details >>

Management Accountability and Compensation Program
The program includes all metrics, documentation, reporting and personal consulting with ownership to craft a program that drives behaviors important to achieving the goals of the dealership. Full details >>

Customer and Territory Management Program
The Customer and Territory Management Program teaches your sales crew to: Understand the value of their time, connect with the idea of 540 a day, 60 every evening, and 960 every weekend, how to PLAN every hour of every day AND leave room for emergencies and more. Full details >>

Inventory Consolidation and Vendor Management Program
This program allows your dealership to: utilize buying power by consolidating like kind purchases, eliminate multiple parts records and inventory for the same part, increase inventory turns by consolidating aftermarket histories, and more. Full details >>